Privacy Policy
At SKYCOSA we are 100% committed to protecting the privacy and security of our customers and site visitors. This privacy policy explains the what, how and why of the information we collect when you visit our website or use our services. It also explains the specific ways we use and disclose that information. For all our services, the data controller is SKYCOSA.
This privacy policy explains:
– What personal information we collect and how we use it
– How we store your information
– Where to direct your questions and concerns about this policy
– What will happen if we make changes to this page
How we use your contact details and why.
We use your contact details to:
Help us fulfil your orders – We need to use this information to complete your order we require certain information so that it reaches you safely and securely.
Send you updates about your order via email – This helps us keep you up to date on your order and fulfil your contract successfully.
Send you information via email – We only do this with your permission to help keep you up to date on sales, launches and discounts.
Finding out what you like and hearing your feedback – This helps us ensure that we are giving you the best service at SKYCOSA.
The data collection process carried out is intended for the following purposes:
- Product and service provision: SKYCOSA may use your personal data when necessary to execute the agreement between you and SKYCOSA, as well as to identify you as a customer.
- When registering as our customer, SKYCOSA will collect the following data:
- Name and surname;
- Email address;
- Address (delivery and billing);
- Telephone number;
- Date of birth;
- If you do not register as our customer and place an order as a “guest”, SKYCOSA will collect the following data:
- Name and surname;
- Email address;
- Address (delivery and billing);
- Telephone number;
Cookies
As is widespread practice with almost all professional websites, to help our website work properly and to improve your experience, we sometimes place small data files called cookies on your device.
What are cookies?
A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to “remember” your actions or preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another over time. Most browsers support cookies, but users can set their browsers to decline them and can delete them whenever they like.
How do we use cookies?
We use cookies for a variety of reasons explained below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. Some of the features that rely on cookie use may be:
- This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
- When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
- We also use social media buttons and/or plugins on this site that allow you to connect with your social network. For these to work, some social media platforms (such as Facebook, Twitter, and others) will set cookies through our site which may be used to the data they hold for various purposes outlined in their respective privacy policies.
Changes to our policy
We may make changes to this page occasionally reflecting how we use and process your data. If we make any significant changes to our privacy policy we will ensure that you are kept up to date via our website, social media or other services such as email so that you are able to review the changes before continuing to use the SKYCOSA website.
CONTACTS
SKYCOSA appreciates your comments regarding this Privacy Policy. If you believe that SKYCOSA does not comply with this statement, please contact us. We will try to evaluate your suggestion and respond to you as soon as possible.